About Us
Empowering Your Business with Expert Virtual Assistance
VAST Agency was founded on the principles of dedication, professionalism, and the power of collaboration. Our journey began when two highly skilled virtual assistants from the Philippines, Kyla and Lileth, provided exceptional and consistent support to now CEO April Ruffin. Their commitment, expertise, and unwavering work ethic not only elevated April’s business operations but also inspired a larger vision—one that would empower other entrepreneurs and professionals to access top-tier virtual support.
Recognizing the impact that virtual assistance could have on businesses worldwide, Kyla and Lileth expressed their sincere desire to establish and manage a full-scale virtual assistant agency under the mentorship and guidance of April. With a shared commitment to excellence, they transformed their vision into reality, building VAST Agency—a company dedicated to delivering seamless, high-quality virtual support to businesses of all size
Today, VAST Agency stands as a trusted partner for entrepreneurs, small business owners, and executives looking to streamline operations, increase productivity, and focus on strategic growth. Our team consists of highly skilled professionals specializing in administrative support, customer service, social media management, project coordination, and more.
At VAST Agency, we believe in fostering meaningful connections, ensuring that each client is paired with a virtual assistant who understands their unique needs and goals. Our personalized approach allows businesses to operate efficiently while receiving tailored support from dedicated professionals.
Our Mission
To empower businesses with exceptional virtual assistance, providing reliable, innovative, and results-driven support that enhances efficiency and productivity.
Our Vision
To be a leading virtual assistant agency known for excellence, integrity, and commitment to helping businesses thrive in an evolving digital landscape.
Join us on our journey and experience the power of professional virtual assistance with VAST Agency—where expertise meets efficiency, and success becomes a shared achievement.
Our Team
At VAST (Virtual Assistant Support Team), we are dedicated to helping you streamline your life and achieve your goals. We provide personalized virtual assistant services designed to save you time, boost productivity, and offer tailored support for every aspect of your business or personal needs. With VAST, you have a reliable team behind you, focused on your success. Let us take care of the details while you focus on what truly matters!
CEO
April Ruffin is the visionary CEO of VAST Agency, a premier Virtual Assistant agency dedicated to helping businesses streamline operations, increase efficiency, and scale with ease. A strategic leader and entrepreneur, April is passionate about empowering business owners by providing top-tier virtual support solutions that drive growth and productivity. With a keen eye for innovation and a commitment to excellence, she leads VAST Agency in delivering tailored services that allow clients to focus on what matters most—growing their businesses.
Customer Experience Manager
Jazz is a dedicated Customer Experience Manager committed to creating seamless and meaningful interactions between clients and businesses. With a strong background in customer engagement, retention, and satisfaction, he ensures that every customer journey is smooth and rewarding. Jazz excels in identifying customer needs, optimizing service processes, and implementing strategic solutions that enhance brand loyalty. His passion for delivering exceptional experiences drives him to continuously improve customer interactions, fostering long-term relationships and business success.
Customer Success Manager
Kyla is a dedicated Client Success Manager specializing in fostering strong relationships between clients and virtual assistants. With expertise in onboarding, engagement, and retention, she ensures seamless collaboration and mutual success. She excels at identifying client needs, providing strategic solutions, and optimizing processes to enhance efficiency. With a passion for customer satisfaction, Kyla proactively addresses challenges, driving long-term partnerships and business growth.
Customer Relation Manager
Lilian Rebollido is a Client Relations Manager from the Philippines who builds connections and provides excellent service. Guided by the motto, “Nothing is assumed; everything is earned,” she is committed to creating sustainable success for her clients and her team. With a passion for travel and dogs, as well as an unwavering commitment in her work, Lilian approaches her professional life as a journey and experience to be embraced and explored in pursuit of excellence.
Ready to Get Started?
Let’s help you take your productivity to the next level. Book a consultation with us today.
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Get in Touch
Feel free to connect with VAST Agency to discuss how we can support your virtual assistant needs!