Terms and Conditions
VAST – Virtual Assistant Support Team
Effective Date: February 7, 2024
Welcome to VAST – Virtual Assistant Support Team (“VAST,” “we,” “our,” or “us”). By accessing or using our services, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our website or services. If you do not agree to these Terms, do not use our services.
1. Services Provided
VAST offers virtual assistant services, including but not limited to administrative support, customer service, social media management, and other business-related tasks as agreed upon with clients.
2. Eligibility
You must be at least 18 years old to use our services. By using our services, you represent that you meet this requirement.
3. Client Responsibilities
Clients agree to:
3.1 Provide accurate and complete information necessary for service fulfillment.
3.2 Communicate expectations clearly and timely.
3.3 Make payments as agreed upon.
3.4 Not engage in unlawful or unethical activities using VAST services.
4. Payment & Billing
4.1 Clients agree to pay for services as outlined in their agreement with VAST.
4.2 Payments are due on the agreed-upon schedule. Late payments may result in service suspension.
4.3 No refunds are provided once services have been rendered unless explicitly stated.
5. Confidentiality & Data Protection
5.1 VAST respects client confidentiality and will not disclose sensitive information without consent.
5.2 Both parties agree to maintain confidentiality regarding any proprietary or sensitive information shared during the engagement.
5.3 We implement reasonable security measures to protect client data but are not liable for third-party breaches beyond our control.
6. Service Limitations & Availability
6.1 VAST strives to provide high-quality services but does not guarantee uninterrupted or error-free service.
6.2 We reserve the right to refuse service to any client for any reason.
6.3 Service availability depends on business needs and operational capacity.
7. Termination
Either party may terminate services with written notice. If the client terminates before the completion of an agreed service period, they may be responsible for any outstanding payments.
8. Liability & Indemnification
8.1 VAST is not liable for any indirect, incidental, or consequential damages arising from service use.
8.2 Clients agree to indemnify and hold VAST harmless from any claims, damages, or liabilities arising from their use of our services.
9. Changes to Terms
VAST reserves the right to update these Terms at any time. Clients will be notified of significant changes via email or our website.
10. Governing Law
11. Contact Information
For any questions or concerns regarding these Terms, please contact us at info@vastagency.org
By using VAST’s services, you acknowledge and agree to these Terms and Conditions.